Prior versions allowed you to assign a service ticked to 3 different levels of seriousness.  Now you can assign a service ticket to a department or a specific individual. 

The Online Sales Module allows you to setup products or services with descriptions, features and options with pricing set for each item. You can create a Quote for a client …

Now you can better manage necessary tasks that are important to you and your business.  Users can add, review, edit and update the status using the new Task Manager Module.  …

You can restrict the IP addresses from which users can log in.  If IP address restrictions are defined for a user’s profile and a login originates from an unknown IP …

VERSION 1.5 ADDS PROJECT MANAGER

The “Frequently Asked Questions” module added.

Removed notes2 thru notes10 fields. Makes single notes a multi-line (6) and the width of the screen. Makes STATE a DROP DOWN with the states listed. Moved Last Edited and …

With the User Module you can grant access to users with username and password full functionality.  You can also restrict the location from where users can login using our IP …

The Search Modules allow you to get the most from your data as well as increase productivity.  You can search by Phone, Name, State, Zip as well as Lead Status. …

Keep track of customer support with the Customer Service Module.  Generate tickets, track response times and track cost for every issue.