Customer Service Module Additional Features
Prior versions allowed you to assign a service ticked to 3 different levels of seriousness. Now you can assign a service ticket to a department or a specific individual.
Manage interactions with existing as well as past and potential customers.
Prior versions allowed you to assign a service ticked to 3 different levels of seriousness. Now you can assign a service ticket to a department or a specific individual.
The Online Sales Module allows you to setup products or services with descriptions, features and options with pricing set for each item. You can create a Quote for a client …
Now you can better manage necessary tasks that are important to you and your business. Users can add, review, edit and update the status using the new Task Manager Module. …
You can restrict the IP addresses from which users can log in. If IP address restrictions are defined for a user’s profile and a login originates from an unknown IP …
Removed notes2 thru notes10 fields. Makes single notes a multi-line (6) and the width of the screen. Makes STATE a DROP DOWN with the states listed. Moved Last Edited and …
With the User Module you can grant access to users with username and password full functionality. You can also restrict the location from where users can login using our IP …
The Search Modules allow you to get the most from your data as well as increase productivity. You can search by Phone, Name, State, Zip as well as Lead Status. …
Keep track of customer support with the Customer Service Module. Generate tickets, track response times and track cost for every issue.